Integrations That Meet Your Team Where It Works
Plug Guzli into the tools you already use, with no rip-and-replace required.
Guzli is designed to sit at the front of your support stack, not replace it. It learns from the tools you rely on today and hands off to your team when human judgment is needed. The AI agents can edit orders in Shopify or subscriptions in Stripe with the guardrails you set.
Why AI chatbot integrations matter
- Ticketing and inboxes: keep Zendesk or your shared inbox as the system of record while Guzli deflects repetitive tickets and escalates with full context.
- CRM and revenue: sync qualified leads to HubSpot or Salesforce with the data you capture in chat so sales can act on high-intent conversations.
- Commerce and billing: connect Shopify and Stripe so the AI chatbot can run policy-aware AI actions like order lookup, Shopify shopping inside chat, and subscription management without handing off basic requests.
- Scheduling and routing: use Calendly and Cal.com inside chat to convert live visitors, and route by region, language, or account tier.
- Automation and custom APIs: extend with Zapier, Make, or your own APIs so workflows stay in one thread instead of bouncing users across forms.
Shopify integration and in-chat commerce
- Native Shopify connection to pull product catalog, inventory, and order history in real time.
- In-chat product display so visitors see product cards with photos and prices instead of long lists.
- Direct cart actions: add items, apply discount codes, process returns within policy, and update shipping addresses without leaving the conversation.
- Stripe pairing for subscription edits so the AI can act as an agent with approvals and audit trails where needed.
What you can connect on day one
- Web widget plus channels like Slack and WhatsApp for omnichannel coverage.
- Help center, docs, and product pages so answers stay accurate with source allowlists and tone controls.
- Integrations for Zendesk, HubSpot, Shopify, Stripe, Slack, Calendly, Cal.com, Zapier, Make, and custom APIs to keep AI actions grounded.
To see which integrations are included on each plan, visit our pricing page or contact us to talk through your setup.
Where Guzli Fits in Your Support Stack
Connect Guzli to the tools your team already trusts, from ticketing to CRM and messaging.
Support & Ticketing Platforms
Create and update tickets in Zendesk or your shared inbox while the AI chatbot handles first-line questions and escalates with summaries, intent, and next steps.
CRM & Revenue Tools
Sync qualified leads and opportunities into HubSpot or Salesforce with the contact details and qualification data captured in chat so sales never misses intent.
Commerce & Billing Systems
Connect Shopify for catalog, inventory, and order history with in-chat product cards, cart updates, and refunds within policy, plus Stripe for subscription changes with approvals.
Scheduling & Routing
Offer Calendly and Cal.com booking inside chat, route by region, language, or tier, and keep assignments in sync with your CRM or help desk.
Collaboration & Notifications
Keep your team in the loop with Slack or Microsoft Teams alerts when VIP accounts need a human. Include summaries and suggested replies so agents move faster.
Messaging & Customer Channels
Run the same AI actions on web, Slack, and WhatsApp so customers get consistent answers and workflows wherever they start.
Custom Integrations & API
Use webhooks, REST APIs, Zapier, or Make to connect Guzli to the rest of your stack and trigger AI actions with policy-aware controls.
Popular Ways Teams Integrate Guzli
Let Guzli resolve common questions and open tickets with summaries, detected intent, and suggested next steps when a human needs to step in.
Capture contact details, qualification answers, and meeting links in chat, then sync to HubSpot with lifecycle stage and owner routing.
Post alerts with customer summaries to Slack when VIP accounts ask for help or when approvals are needed for sensitive AI actions.
Use Guzli as the first line of support on WhatsApp with the same AI actions and guardrails you use on the web widget.
Handle Shopify order lookup, show in-chat product cards with photos and prices, update carts, and process refunds within policy so customers complete purchases without bouncing.
Connect Stripe so Guzli can handle plan questions and policy-aware subscription changes, escalating for approvals when needed.
Let visitors book directly inside the conversation while the AI chatbot answers questions and captures qualification context.
Trigger workflows through Zapier or Make, or call your own APIs and webhooks so the AI chatbot can act on your systems with governance.
AI chatbot integrations for support workflows
Guzli integrations keep your stack intact while AI agents handle routine questions. See the AI customer service platform.
Key intents
- AI chatbot integrations
- Help desk and shared inbox
- CRM and messaging sync
- Shopify and Stripe automation
- Custom APIs and webhooks
Help desk and shared inbox
Connect Zendesk or your shared inbox so escalations stay in one system. Explore AI customer support chatbot.
Commerce and billing integrations
Automate Shopify order and Stripe billing workflows inside chat. Start with Shopify support chatbot.
Automation and custom APIs
Extend with Zapier, Make, and your own APIs for safe actions. Learn about AI support automation.
Start free and scale
Review plans and add-ons on the pricing page.
Connect Guzli to Your Stack
Share which tools you use today and we’ll help you connect Guzli without a rip-and-replace project.
