Guzli vs SiteGPT: features, pricing model, and best fit
From simple site-trained bots to a full AI support assistant with better handoff and multi-channel coverage.
This Guzli vs SiteGPT page is also useful if you are looking for a SiteGPT alternative. It is designed to help you compare support automation, lead capture, AI actions, and handoffs without relying on marketing claims.
Quick verdict: Choose Guzli if you want an AI chatbot for customer support and lead capture with AI actions like Shopify order lookup, Stripe subscription management, and Calendly and Cal.com scheduling inside chat. Choose SiteGPT if you want its core suite and workflows and you prefer to keep everything in one platform.
Guzli vs SiteGPT: when you need more than a simple site bot
SiteGPT makes it easy to spin up a chatbot based on your website content. For many teams, that is enough for an MVP.
But once ticket volume grows and multiple teams depend on the chatbot, you may want:
- Stronger integrations
- Better analytics
- Clearer handoff to humans
- More channels than just your main site
Guzli is designed for that next stage.
From MVP to Core Support Channel
Teams typically move from SiteGPT to Guzli when:
- Their chatbot becomes a primary support touchpoint
- They want to connect conversations to CRMs, analytics, and support systems
- They need more intentional flows around billing, onboarding, or technical support
Guzli still lets you train on your website, but adds support-grade routing, analytics, and integrations.
Next Steps
If you are exploring a SiteGPT alternative as your team grows, start with:
Guzli vs SiteGPT: Feature-by-Feature Comparison
| Feature | Guzli | SiteGPT |
|---|---|---|
| Website Crawling | ||
| File & FAQ Ingestion | ||
| Support Workflows | Partial | |
| Integrations | Partial | |
| Multi-Channel Support | Partial | |
| Analytics | Partial | |
| Pricing Simplicity |
How to decide between SiteGPT and Guzli
Use a short pilot with real traffic, then validate action workflows, escalation quality, and measurable outcomes like deflection and lead capture.
Who this is for
- Support teams comparing Guzli vs SiteGPT for real workflows
- Teams that want an AI chatbot for customer support and lead capture
- Teams that need AI actions like Shopify order lookup and scheduling inside chat
Who this is not for
- Teams that only want live chat and no automation
- Teams that need a full helpdesk suite inside the same tool
- Teams that are not ready to pilot, measure, and iterate
SiteGPT Pros & Cons
What SiteGPT Does Well
- • Easy way to get a site-trained chatbot live quickly
- • Good fit for small sites and simple use cases
- • Minimal setup overhead
Where SiteGPT Falls Short
- • Limited workflows for teams with complex support processes
- • Fewer integrations with broader support stacks
- • Analytics and routing are less tailored to high-volume support environments
Switch from SiteGPT to Guzli
Use this checklist to migrate with minimal risk. Run a parallel pilot first, then switch once answers, escalations, and AI actions are stable.
Migration Steps
- 1Connect Guzli to the same website and documents your SiteGPT bot uses
- 2Review common questions from SiteGPT logs and create focused intents in Guzli
- 3Configure escalation rules and channels in Guzli based on your support team’s availability
- 4Integrate Guzli with your CRM or helpdesk if needed
- 5Swap the SiteGPT widget for Guzli’s embed on your website
- 6Monitor conversations closely for the first week and adjust prompts or content as needed
Ready to evaluate Guzli vs SiteGPT?
Book a demo or start a trial, then run a pilot on your highest-impact page and measure the results.