Customer Support Chatbot Pricing
Reduces Ticket Volume
Choose a customer support chatbot plan that reduces tickets, improves response times, and scales with your team; no per-seat fees and no long-term contracts. Start free with no credit card required.
Save 20% with yearly billing
Free
- 100 message credits / month
- Website crawler (1 site)
- Basic lead capture
- Email support
Starter
- Everything in Free +
- 5,000 message credits / month
- Unlimited websites & files
- Smart escalations
- Zapier & Slack integration
- Remove Guzli branding
Professional
- Everything in Starter +
- 20,000 message credits / month
- Multilingual (95+ languages)
- CRM sync (HubSpot, Salesforce)
- A/B testing & analytics
- Priority email + chat support
Business
- Everything in Professional +
- 100,000 message credits / month
- WhatsApp, SMS, email channels
- Advanced automation and workflows
- Custom API & webhooks
- Dedicated success manager
Enterprise
- Everything in Business +
- Unlimited message credits
- HIPAA / GDPR compliance modes
- On-premise or private cloud
- SLA with 99.99% uptime
- Custom integrations & training
| ᥫ᭡ Free $ 0 0 per month | ✶⋆.˚ Starter $ 49 40.83 17% off
per month
, $490 billed annually
| ʚଓ Professional $ 149 124.17 17% off
per month
, $1490 billed annually
| °❀ Business $ 399 332.50 17% off
per month
, $3990 billed annually
| -`♡´- Enterprise Let's Talk |
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Fine-tune your plan with powerful add-ons
Auto recharge credits
When your credits fall below the threshold you set, we'll automatically add credits that don't expire to your account, ensuring uninterrupted service.
Extra agents
$7 per AI agent / month
Custom domains
Use your own custom domains for the AI agent's embed script, iframe, and shareable link.
Compare all our plans
Save 20% with yearly billing
Free
Configuration
Features
Integrations
Compare all our plans
| | ||||
|---|---|---|---|---|
Configuration | ||||
| Message credits (monthly) | 100 | 2000 | 12,000 | 40,000 |
| Agents | 1 | 1 | 2 | 3 |
| AI Actions per agent | 1 | 5 | 10 | 15 |
| Agent size (characters) | 400 KB | 40 MB | 40 MB | 40 MB |
| Seats $25 / extra member per month | 1 | 1 | 3 | 5+ |
Features | ||||
| Custom branding | ||||
| API access | ||||
| Priority support | ||||
| Advanced analytics | ||||
| White label | ||||
| Custom workflows | ||||
| SLA guarantee | ||||
Integrations | ||||
| Basic integrations | ||||
| Advanced integrations | ||||
| Custom integrations | ||||
| Webhook support | ||||
| SSO/SAML | ||||
Teams Saving with Guzli
Real businesses reducing support costs and capturing more leads.
Marcus Reed
Ops Director, ScaleFast
Saved $180k Annually
We switched from Drift and cut around $180k per year in support and tooling costs. Guzli’s pricing paid for itself in the first few weeks while keeping our response times low.
HIPAA-Ready & Affordable
We needed stricter controls for patient data. The Enterprise plan with private cloud and audit logs fit our budget and compliance needs.
$420k Saved vs. In-House
The Enterprise plan with stricter controls and SLAs saved us hundreds of thousands compared to building our own chatbot and infrastructure.
Javier Morales
IT Director, EduLearn
Fewer Calls, Happier Team
With Guzli handling repetitive student questions, we saw call volume drop significantly and freed our team to focus on complex cases.
12 Leads, Week 1
Guzli’s straightforward pricing beat our previous Chatbase setup. We captured 12 qualified leads in the first week on a lower plan.
From Free to 100k Messages
We started on Free and hit 5,000 messages in two weeks. Moving to Business was still roughly 60% cheaper than our previous Intercom setup.
Pricing & Plans FAQ
Clear answers to common billing and usage questions.
Yes. Start free with no credit card required and upgrade when you are ready.
A message is one user input or one bot reply. Credits reset monthly.
No. All plans include unlimited team members. Pricing is based on usage.
Yes. You can upgrade, downgrade, or cancel from your dashboard at any time.
The chatbot keeps running and overages are billed at the listed rate.
Yes. Annual billing includes a discount compared to monthly plans.
Still have questions?
Contact our teamReady to See How Much You Can Deflect?
Start a free trial to see how many tickets Guzli can handle for you, or book a demo to compare costs with your current tools like Intercom or Drift.